*Your first billing statement will be sent to your email address on file. If you did not provide us with an email address, you will receive a paper copy instead.*
At Steindler Orthopedic Clinic, our account specialists are
available to assist you with your insurance and billing needs.
The following information is provided to assist you in contacting us and understanding our billing and insurance policies and processes.
Office Hours & Contact Information
Office Hours:
Phone:
Fax:
Monday – Friday, 8:00 a.m. – 4:30 p.m.
(319) 338-4440
(319) 338-0522
Mailing Address:
Steindler Orthopedic Clinic
2751 Northgate Drive
Iowa City, IA 52245
Pay Your Bill Online
Click here to pay your bill online. Our Patient Payment Portal is quick, easy, and secure!
Insurance Plans
At Steindler Orthopedic Clinic, we participate in most major insurance plans. Please verify your eligibility for services with your insurance company. If you have any questions regarding insurance and your healthcare coverage, please call your insurance provider, which is listed on the back of your insurance card or contact us to verify coverage prior to your appointment.
Co-Payment/Co-Insurance and Filing Claims
Steindler Orthopedic Clinic will file all insurance claims with the exception of international plans. Upon filing the claims, we request the insurance carrier pay Steindler Orthopedic Clinic directly. Once we receive payment or non-payment notice from your insurance carrier, any balance remaining will be billed directly to you.
We require co-payment or coinsurance payments at the time of service. We accept MasterCard, VISA, Cash, and Checks.
Disability Claims
Patients requesting the completion of a disability claim will be charged a minimal fee. Payment for these claims is required in advance.
Self-Insured Patients, Health Share Plan, and Out of Network Patients
Patients who are not insured by an insurance plan or have a non-contracted insurance carrier will be required to pay for services at the time of your appointment. Patients with a Health Share Plan or Out of Network Insurance will need to file the claim to their plan themselves and the reimbursement will be sent directly to the patient. The patient will be required to sign the linked Out of Network Acknowledgement form.
Out of Network Acknowledgement form (click here)
No Surprises Act
Patients have billing protections when receiving emergency care at an out-of-network facility or are unexpectedly treated by an out-of-network provider at an in-network facility. In these situations, you cannot be billed for the difference between what your plan agreed to pay, and the full amount charged for a service. To learn more, click the PDF below.
No Surprises Act Information (click here)
Financial Concerns
Financial payment arrangements may be requested in advance by contacting our account specialists prior to your appointment.
Patient Resources & Education