At Steindler Orthopedic Clinic, we know that your appointment with your orthopedic doctor is important to you, and it can be most effective if you are prepared for your appointment. This includes having the information your doctor will need from you, as well as being able to gather the information that you need from your doctor.
The links provided contain information providing you with suggestions, tips, and tools to help you get the most out of your orthopedic appointment. Please let us know if there is anything we can do to further improve your experience with us at Steindler Orthopedic Clinic. We look forward to meeting with you.
The time you should arrive at the office for your appointment is different than your scheduled appointment time. You may be required to complete new patient paperwork or provide personal identification and insurance information prior to being seen by your doctor. Because of this, you may be asked to arrive up to 30 minutes prior to your appointment time. Please confirm your expected arrival time when scheduling the appointment.
Know the address and location of your appointment
Make sure you confirm the office location prior to leaving for your appointment.
Be aware of travel issues and delays
Become aware of any driving conditions, road construction detours, and/or parking requirements and locations that may present a delay in your arrival, and plan accordingly.
Items to Take to My Appointment
Identification and Insurance Information:
- Current photo ID
- Current insurance card(s)
- Insurance co-payment, co-insurance, and/or deductible information, if applicable
- Insurance referral, if applicable*
* Please verify that our office has received the referral prior to your appointment. Having a copy of your insurance referral is recommended.
Medical Information for Current Injury or Condition
All medical records, imaging (X-ray, MRI), and lab test results for your current injury or condition should be carried in or faxed from your primary care provider. If you have been evaluated or treated for your current injury or condition by another healthcare provider, please contact their office at least one week prior to your appointment, if possible, to request a copy of all medical records pertaining to your injury or condition. You can request that your records be sent directly to our office, but please confirm that we have received them prior to your appointment.
Personal Documentation of Current Injury or Condition
Throughout your visit, you will be asked questions about the injury or condition that you are being seen for. You may find that compiling a personal documentation record prior to your visit and having the record with you during your appointment may assist you in answering some of these questions. Please note that the information in your personal document will not be used as a substitute for any official forms you will be asked to complete prior to your appointment.
Current List of All Medications You Are Taking
Bring a current list of all your medications, including the name of the medication, dosage, the frequency you take the medication, and the reason for the medication. This list should include prescribed medications, herbal supplements, vitamins, and over-the-counter medications you are taking as well as any medications you are allergic to. We recommend having this record with your as you may need to access this information during your appointment.
Maintenance of your medical history, including all prior treatments, surgeries, conditions, and illnesses, even if they are not related to your current injury or condition, is always recommended. Have this record with your as you may need to access this information during your appointment.
List of Questions and Concerns to Address During Your Appointment
We recommend that you compile a written list of all questions and concerns that you want to address during your time in our office. There will be several departments and individuals that you will come into contact with during your visit. To assist you in compiling your list of questions and concerns, we have provided you a list of the departments/services for you to begin your list:
- Appointment Scheduling
- Front Desk Reception
- Billing and Insurance
- Radiology (X-Ray, MRI Technicians)
- Nurses/Medical Assistants
- Physician Assistant(s)
- Physical Therapy
- Checkout Reception
- Surgery Scheduling
Notepad and Pen/Pencil for Notes
Take notes on what the office staff and medical staff discuss with you. Be sure to ask questions if you do not understand a policy, procedure, medical term, or the reason for your doctor’s diagnosis, treatment plan, recommendations, medication instructions, or post appointment instructions. If you need additional information to take with you, ask your doctor for handouts, brochures, or online resources that you can review at home.
Emergency Contact Information
An emergency contact list is a document you should have ready and keep updated regularly. Having this list with you at your appointment may provide you information you need in completing the required paperwork.
A Family Member or Friend
You may consider asking another adult to accompany you to your appointment. Should you need a translator, please bring an adult translator with you or contact our office prior to your scheduled appointment to make arrangements. We do not recommend that you rely on a child to translate.
We recommend that you dress in comfortable clothing appropriate for your appointment. If your injury or condition involves your neck, back, spine, shoulder, or hip, you may be asked to change into a medical robe for your examination. We recommend wearing loose clothing that is easy to take off and put on.
In addition, your doctor may request an X-ray during your visit. Prior to your X-ray, you may be asked to remove jewelry, eyeglasses, and any other metal objects, such as loose change, hearing aids, underwire bras, fingernail clippers, etc., that may interfere with the imaging. Depending on the area of the body that is being X-rayed, you may be asked to change into a medical gown.
Expect Wait Times
Personalized care doesn’t always follow definitive time schedules, and we appreciate your understanding and patience if we keep you waiting longer than you expected. In some cases, patients require special attention, or your provider may be asked to assess a serious injury. Be assured that your doctor will make every effort to see you as soon as possible.
There may be instances when you are seen by one of our physician assistants. At Steindler Orthopedic Clinic, our three physician assistants (PAs) work closely with our orthopedic doctors to provide the highest level of surgical and nonsurgical care for patients. Physician assistants are highly trained and qualified healthcare providers who work under the supervision of our orthopedic doctors to take medical histories, conduct exams, diagnose and treat bone, joint, and muscle injuries and conditions, order and interpret tests such as X-rays and MRI, prescribe medications, and assist our doctors during surgery. Our PAs are trained to recognize when patients need the attention of a supervising doctor or additional specialist.
To learn more about our physician assistants at Steindler Orthopedic Clinic, please click here.
*Please note that the information on these pages is not intended as a substitute for any instruction or advice given to you from a medical professional, staff member, or any representative from Steindler Orthopedic Clinic or other healthcare entity.
Patient Resources & Education